FAQ
I am having difficulties using the online shopping facility?
If you are having difficulties using the online shopping cart facilities and completing your order, it is possible your browser settings require alteration, namely your security and/or browser settings. The following is a brief guide to help you change these settings and place your online order.
Cookies are small files containing information that a website stores on your computer. Cookies are beneficial to users online because they enable a website to store small packets of information to speed up and customise your browsing and shopping experience.
Simple information a cookie might contain:
- What garments you have brought before,
- What garments you have placed in your shopping bag, and
- Other simple navigation information
Having cookies switched on in your browser may not be all that is required as many fire wall and antivirus packages block cookies. Please take the following steps to ensure shopping at Liz Davenport is free of technical hassles.
- Ensuring your Cookie settings are correct
What browser and version are you using?
- Open your internet browse
- Select “Help” from the top menu
- Select about from the drop down men
- The name and version of the browser will be listed on that page
Then, please selected your browser from those listed below and update your cookie settings.
- Making sure your security and fire wall settings are correct
Please choose from the security and firewall softwares listed below which explains how to alter the cookie settings on your fire wall.